Returns & Exchanges Policy
At RepublicCustomsStore, we want you to be completely satisfied with your purchase. If your custom fashion piece doesn't meet your expectations, you can return or exchange it within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unworn items with original tags still attached into their original packaging to ensure a safe transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5 to 7 business days.